I'm having trouble redeeming my gift certificate.

If you're experiencing difficulty redeeming your gift certificate, we're here to assist you. Please follow these steps:

1. Submit a Ticket: Click the "Yes" button below to submit a ticket to us. Be sure to include your gift certificate code in the ticket.

   
   

2. Include Details: If you receive an error message while redeeming your gift certificate on our website, please attach a screenshot of the error message to your ticket. This will help us troubleshoot the issue more efficiently.

   
   

Our team is dedicated to ensuring that you can redeem your gift certificate without any hassle. We appreciate your patience and cooperation as we work to resolve the issue promptly.

Thank you for choosing The Story of Ramen, and we apologize for any inconvenience caused. We're committed to providing you with exceptional service and support throughout your gift certificate redemption process.